In Philippines, Smart SIM registration is now mandatory under Republic Act 11934. The mobile network giant encourages all users to register their SIM cards to protect against malicious frauds and scams. If you’re new to Smart SIM, in this stepwise guide we will help you through its registration process. We’ll also show you how to check your registration status and offer solutions for common issues that may arise during Smart SIM registration process.

SMART SIM Registration

How to Do Smart SIM Registration in 2024?

You can register for a Smart SIM in 2024, using an online portal, or Smart app. But before you register, you must fulfill some requirements:

Requirements For Smart SIM Registration

Here’s a list of important things you must provide if you want to register for a Smart SIM:

1. Full Name.

2. Date of Birth.

3. Gender/Sex.

4. Complete Address.

5. Mobile Number with Serial Number (provided by SMART).

6. A live selfie or liveness check for validation.

7. A valid government-issued ID. You can use any government ID for registration from following list:

  • Philippine Identification.
  • Integrated Bar of the Philippines ID.
  • UMID.
  • SSS ID.
  • GSIS E-Card.
  • Passport.
  • PRC ID.
  • Senior Citizen’s Card.
  • Driver’s License.
  • NBI Clearance.
  • Firearms License ID.
  • Police Clearance.
  • OWWA ID.
  • PWD Card.
  • BIR ID.
  • Voter’s ID.
  • Any other valid government-issued ID with a photo.

Other than above requirements, there are some noteworthy points to remember while registering for Smart SIM. Here they are:

  • Ensure information you provide is accurate. Otherwise, false information or fake IDs can lead to penalties, including fines or imprisonment under RA No. 11934.
  • If you’re a postpaid Smart SIM subscriber you’ve already fulfilled SIM registration requirements when you applied for subscription.
  • After submitting requirements, you must agree to attestation statement and can choose to consent to marketing and promotions.

Smart Prepaid SIM Registration:

Prepaid users can register for Smart SIM in 2024 using Smart’s online registration portal or Smart app:

Step 1: First, open Smart app or visit Smart SIM registration link: https://smart.com.ph/simreg.

Step 2: Tap “Start your Registration Here!” Then, enter your mobile number in field. Read “Terms and Conditions,” then, check box. 

Step 3: Click “Send OTP.” Enter OTP you receive via text and tap “Submit.” After seeing success message, click “OK” to continue.

Open Smart App for Registration

Step 4: Choose your registration type, nationality, and ID card. After this, upload a photo of your ID card for verification.

Step 5: Also, take a selfie for face verification. Next, verify that your ID details (ID card number, name, etc.) are correct. Then, click “Next.”

Step 6: Enter your address and alternate contact info, then click “Next.” Review your information, check attestation box, and tap “Next” to complete registration.

Enter All Details

Step 7: After successful registration, you’ll see a thank you page with a “Control Number” at bottom. Save or screenshot this “Control Number” as your “Certificate of Smart SIM Registration.”

Smart Postpaid SIM Registration:

Registering Smart SIM for postpaid users is simpler than a prepaid one since Smart already have your information. Here’s what to do:

Step 1: You’ll receive a message from Smart on your Smart SIM, verifying your residential and personal details. 

Just In: Latest New Link for Globe SIM Registration

Step 2: If everything is correct, just reply with “Yes” to “5858” to confirm. Smart will then send you a confirmation SMS that your SIM card is registered.

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Smart Bro WiFi SIM Registration:

The registration method for Smart Bro WiFi SIM users is same as for prepaid SIM users. However, the OTP will be sent to your mobile device for pocket Wi-Fi users and if you use home Wi-Fi, the OTP will appear in your Home Wi-Fi SMS GUI Inbox. Follow steps below to register for Pocket WiFi Home WiFi:

1. Smart Pocket WiFi SIM Registration:

Check out instructions to register for Smart Pocket WiFi SIM:

Step 1: First, you must know your Smart Bro WiFi SIM card number. 

Step 2: If you’re using a Pocket Wi-Fi, take out SIM card and insert it into your mobile phone to receive OTP code. 

Step 3: Then, visit Smart’s official website or use Smart app to register your SIM, following same steps as for prepaid users.

Visit Smart Official Website

2. Smart Home WiFi SIM Registration

Step 1: Connect your device to home Wi-Fi signal and open a web browser. 

Step 2: Head to http://192.168.1.1 and sign in as an admin using your username and password. 

Step 3: Click on SMS option to find your OTP code. Then, follow same steps as for registering a Prepaid Smart SIM to register your Smart Home Wi-Fi SIM.

Follow the Steps and Register WiFi

How to Check Smart SIM Registration Status Online?

After completing registration process, you would want to check your Smart SIM registration status. There are two ways you can do that, through Smart app or via SIM registration portal. We’ve discussed both methods in detail below:

Using the Smart App

Step 1: Open Smart app.

Step 2: Check next to your phone number. If your SIM is registered it will be shown as such.

Using the SIM Registration Portal

Step 1: Visit https://smart.com.ph/simreg. Perform same steps you did when you registered for Smart SIM. 

Step 2: if your number is already registered, you’ll see the message, “Your Mobile Number is already registered” next to it.

Smart SIM Registration Failed: What Happens, Why and How to Fix It?

Sometimes, your Smart SIM registration might fail leaving you wondering, “Why is Smart SIM registration not working.” If this happens you might face following issues:

  • You’ll lose internet access which means missing out on vital information, important services, and app usage.
  • You’ll miss messages, including crucial OTPs for banking, social media, and online shopping.
  • You won’t be able to make or receive important calls from your relatives, or friends.
  • If due date for your Smart SIM registration passes your SIM will be deactivated. Any remaining load balances will be forfeited when this happens.

However, these issues might happen because your SIM card is not properly inserted, it’s physically damaged, or there’s dust or debris in SIM slot. Here’s how to fix issue of Smart SIM registration failure:

  • Ascertain your SUN SIM is correctly placed in slot. 
  • Blow into SIM tray and clean any dust or debris. Wipe SIM with a dry cloth. 
  • If due date passes and your SIM remains unregistered, it can’t be reactivated. However, you can get a new Smart SIM with same number.

Frequently Asked Questions

1. Why I can’t receive OTP from Smart SIM registration?

If you don’t receive an OTP for Smart SIM registration, it might be due to several issues. Your phone number or email might be inactive, your internet connection could be unstable, or there might be a temporary glitch with your phone. To fix this, check that your email and phone number are active, ensure you have a stable network signal, restart your phone, and try toggling airplane mode on and off.

Learn More: How to know If SUN or SMART SIM is Registered?

2. What features can I get after Smart SIM registration?

After registering for Smart SIM you’ll get best Smart 5G connectivity and free 3GB data if you’re a postpaid user. You’ll also benefit from superior internet coverage, access to exclusive promos and plans, and special deals and subscriptions for registered users.

Final Takeaways

The process of Smart SIM registration in 2024 varies based on whether you have a prepaid, postpaid, or Smart Bro WiFi SIM. You can register online or via Smart app. But have your valid ID ready and be prepared to take a selfie for verification. Also, make certain to register before deadline to avoid losing your remaining load and having your SIM deactivated.

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