In the Philippines, Sun Cellular users must register their SIM cards to adhere to SIM registration law, aimed at reducing spam and fraud. In case you’re not registered, your Sun SIM faces threat of deactivation. Thus, to avoid that, after registration, you might want to check your SIM’s registration status to ensure it’s properly activated. In this post, we’ll share with you different ways to verify your Sun SIM registration status.
How Do You Know if Your Sun SIM Is Registered?
You can check whether your Sun SIM is registered in 4 ways via GigaLife app, Smart Registration portal, Smart Store, or by contacting Smart customer service. Here’s each method listed in detail:
1. Through GigaLife App
Step 1: Open your GigaLife app and log in to your account.
Step 2: On homepage, check message beside your Sun mobile number. It will show either “Unregistered” or “Registered” with a checkmark.
2. Through Smart SIM Registration Portal
Step 1: Visit Smart SIM Registration portal: https://simreg.smart.com.ph. Then, input your 10-digit Sun mobile number in blank field.
Step 2: Agree to terms. Next, tap “Send OTP.” After this, input 6-digit OTP sent via SMS within five minutes.
Step 3: Next, click “Verify OTP.” Once verified, you’ll either see “Your mobile number is already registered” or continue with Sun SIM registration message.
3. Through Smart Store
Step 1: Book an appointment with your nearest Smart Store.
Step 2: Once in store, ask staff to confirm your Sun SIM registration.
Step 3: Provide your full name, address, birthday, and mobile number, and the store staff will inform you if your Sun SIM is registered.
4. Through Smart Customer Service
Step 1: Visit Smart’s official Facebook page.
Step 2: Talk with a customer service agent. Provide your Sun SIM mobile number and full name and the agent will let you know whether your SIM is registered.
What Is Sun Cellular?
Sun Cellular was once a major telecommunications company in Philippines. But now it no longer exists as a separate brand as it has been merged into Smart SIM Network. So, if you were a Sun Cellular customer, your number and services will have been moved to Smart.
Frequently Asked Questions
1. What is Sun SIM now?
Sun’s prepaid and postpaid SIMs are combined with Smart Prepaid and Postpaid respectively. However, you can still use your active SUN promos and your promo will expire as originally scheduled. All your favorite SUN offers will also remain available through *123#.
2. How do I load my Sun SIM?
To load your Sun SIM input “GIVE,” the amount or promo keyword, and then an 11-digit Sun mobile number to 2292. For example, to send a P50 load to your Sun SIM, text “GIVE 50 <mobile number>.
3. What to do if I lose my mobile phone that has my registered Sun Cellular SIM card?
If you lose your mobile phone that has a registered Sun SIM, contact Smart customer service at once. You can reach them on their official Facebook page or visit a Smart Store. Give them your full name, address, birthday, and mobile number. They’ll deactivate your lost Sun SIM and give you a new SIM with same number.
Final Takeaways
So, how do you know if your Sun SIM is registered? There are four ways to know that. You can verify through GigaLife app, Smart SIM Registration portal, or by visiting a Smart Store or contacting Smart customer service. Each option provides an authentic yet simple way to check your registration status to confirm that your Sun SIM is active.
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