If you’ve already registered your DITO SIM or had someone else do it for you, you would want to confirm that it was registered successfully. This confirmation will help you avoid issues like your DITO SIM being deactivated after deadline.
In this post, we’ll teach you how to check if a DITO SIM is properly registered. We’ll also share some common issues that users face while registering for DITO SIM and their resolutions. Let’s get started.
How to Check if Your DITO SIM Is Registered?
Unlike Globe and Smart, you can only verify if your DITO SIM is successfully registered using DITO app. Here’s the process:
Step 1: Download DITO App for Android from Google Play Store. Or for an iOS device from App Store.
Step 2: Sign in with your DITO number. Once you’re on app dashboard, you’ll see that your SIM is already registered. If it’s not you’ll be prompted to begin registration process.
What to Do if DITO SIM Registration Fails?
You might face issues while registering for a DITO SIM. If that happens, here’s what to do:
- Make certain you have current version of DITO App.
- Website issues, slow processing, or broken links can also lead to a failed DITO SIM registration. So, update your browser or try a different one.
- If you run into a DITO SIM registration error again, log out of app, log back in, and try registering your SIM again.
- If you face problems when uploading selfies into DITO app make certain it’s clear, valid, and under 2MB in size. You can resize it using an online tool or take a screenshot, which will automatically reduce file size.
- Blurry or unreadable documents can cause DITO SIM registration failure. So, use a good camera or scanner to ensure clear, legible photos of your documents.
- Complete DITO SIM registration form fully before submitting it. Also, double-check that all information matches your ID documents before submitting. Otherwise, wrong or inconsistent details can cause delays or rejection.
- Your phone might not be compatible with DITO network. Therefore, check your phone’s compatibility on DITO website before starting registration process.
- If you still have issues, you can call official DITO SIM Registration number for assistance at 185 using your DITO SIM card.
FAQs
1. How to load a DITO SIM Card?
You can load a DITO SIM card by following steps below:
Step 1: First, open DITO app. Then, tap “Buy Load.”
Step 2: Select your desired promo and load amount. Next, pay through a DITO’s partner to claim rewards.
2. How long does it take to register DITO SIM?
The registration process itself through DITO app will take you about 10 minutes. However, after completing SIM card registration, it will take 24-48 hours to get a notification confirming successful registration.
3. How to upload a photo while registering DITO SIM?
You’ll need to upload a photo of your ID using “Camera Capture Option” in DITO app during registration process. But make certain photo comes out with a clear and natural look. The picture must have a full-front view of your face from shoulders up, and your eyes open and looking at camera. Avoid filters, blurriness, or any photo enhancements.
Final Takeaways
So, that’s how to check if your DITO SIM is registered using DITO app. If you face problems in the SIM registration process, make certain DITO app is updated, try another browser, follow photo guidelines, and review your registration details. If issue doesn’t go away, call DITO customer support at 185.
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